At FFSupplies, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR).

1. What Information We Collect

We may collect and process the following data about you:

• Contact details (name, email, phone number)

• Delivery information (address, postcode)

• Order details (products purchased, payment method — no card details are stored)

• Account information (if you create an account)

• Marketing preferences (only if you opt in)

• Technical information (IP address, browser type, pages visited — via cookies)

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Send order updates and tracking details

• Respond to customer service queries

• Improve our website and customer experience

• Send marketing emails (only with your consent)

3. Sharing Your Information

We will never sell your personal data. We may share it with trusted third parties for the following reasons:

• Delivery services (e.g. Royal Mail, Evri)

• Payment processors (e.g. PayPal, Stripe — we do not store your card information)

• Email marketing services (if you opt in)

• Analytics tools (e.g. Google Analytics)

All third parties are required to keep your data secure and comply with data protection laws.

4. Your Data Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of incorrect data

• Request deletion of your data ("right to be forgotten")

• Object to the processing of your data

• Withdraw consent at any time (e.g. unsubscribe from marketing)

To exercise any of these rights, email us at hello@ffsupplies.shop

5. Cookies

We use cookies to enhance your shopping experience and gather analytics. You can adjust cookie settings in your browser or opt out of non-essential cookies on our site.

6. How We Protect Your Data

We take appropriate security measures to protect your data, including:

• Encrypted checkout process (SSL)

• Secure servers and systems

• Regular data access audits

7. Changes to This Policy

We may update this Privacy Policy from time to time. We recommend checking this page regularly. Any major changes will be communicated via email if applicable.

8. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Email: hello@ffsupplies.shop
Business Name: FFSupplies
Location: Manchester, UK
Registered in England and Wales